We’re glad you’re here.
Whether you’re tracking an order, developing a custom blend, or scaling your supply, the fastest way to reach the right team is to choose the path that fits your inquiry below. With over 10K products in our back catalog, not everything is listed on the website—if you don’t see what you need, reach out and we’ll help you find it.
How Can We Help You?
Customer Support
For help with existing orders, shipping questions, returns, or product support.
Common reasons to contact us:
- Order status or tracking updates
- Returns or refunds
- Product questions or usage guidance
- Issues with a recent purchase
- Website issues and feedback
Private Label / Custom Blending
For businesses looking to create or develop their own branded cacao or spice products.
Common reasons to contact us:
- Private label products
- 200+ signature blends
- Product development support
- Our projects start at $6K
Wholesale / Bulk Orders
For product manufacturers, retailers, cafés, studios, and businesses ordering in larger quantities.
Common reasons to contact us:
- Wholesale pricing and catalogs
- Custom Sourcing
- Bulk purchasing of existing products
- Retail stocking inquiries
- Volume-based orders
- 100lb+ special pricing quote requests
- Request a spec sheet
Customer Support
Private Label / Custom Blending
Wholesale / Bulk Orders
When in Doubt, Drop It Here.
We’ll Route It for You.
Not sure where to go? That's okay—start here and we'll guide your message to the right place. Use the form below and we'll get your message to the right team.
Our Address
Spice Tribe 912
Cole Street #273 San Francisco, CA 94117
